Booking takes about a minute. You get a fixed all-in fare confirmed instantly, a driver who tracks your flight, and free cancellation up to 4 hours before pickup. Open 24 hours, 7 days.

How booking works — 3 steps

Step 1: Tell us about your trip.

Pickup location (JFK terminal or your address), destination, date and time, number of passengers, and luggage. If you’re arriving by air, add your flight number — we track it automatically with flight tracking and adjust for delays.

Step 2: Pick your vehicle.

Shared shuttle from $35 per person, private sedan from $65, luxury SUV from $95, sprinter van from $130, or stretch limo from $150. Not sure? Call (718) 555-0142 — PLACEHOLDER NUMBER, TO BE REPLACED — and we’ll recommend the right size for your party and bags.

Step 3: Get instant confirmation.

Your fixed fare is confirmed on the spot — no quotes that change later, no surge. You’ll receive a booking confirmation by email and SMS with your driver’s name, vehicle, and meeting instructions. For airport pickups, your driver meets you at arrivals with a name sign (meet & greet included).

What information we need

To confirm your booking, have these ready:

• Pickup: JFK terminal (1, 4, 5, 7, or 8) or full street address
• Date and time: For arrivals, your flight’s landing time; for departures, we recommend pickup 3.5 hours before domestic flights and 4.5 hours before international
• Flight number (arrivals only) — for live flight tracking
• Passengers and luggage: headcount plus checked bags, carry-ons, and any oversized items (skis, golf bags, strollers)
• Vehicle choice: or let us recommend one
• Extras: child seats (free — tell us the child’s age), additional stops, special requests

Confirmation process

The moment you submit the booking form, your fare is locked. Within minutes you’ll receive:

1. An email confirmation with your booking reference, fixed fare, and pickup instructions
2. An SMS confirmation with the same details
3. On the day of travel, your driver’s name and vehicle details — plus live flight tracking on arrivals, so if you’re delayed, your driver already knows

No prepayment is required for most bookings — you can pay by card or cash to the driver. For group bookings and hourly charters, a card on file may be requested to hold the reservation.

On the day of travel

For airport arrivals: land, clear customs, collect your bags — your driver is already tracking your flight and will be waiting in the arrivals hall with a name sign. You’ll receive your driver’s name and phone number by SMS before landing. If anything looks off, call us 24/7 and we’ll sort it immediately.

For departures: your driver arrives a few minutes early at your pickup address and texts you on arrival. We plan pickup times around real NYC traffic — if conditions look bad, we may suggest leaving earlier, but the final call is always yours.

Cancellation policy

Plans change — we get it. Cancel free of charge up to 4 hours before your scheduled pickup. Cancel inside 4 hours and a one-way fare may apply; no-shows are charged the full fare. To cancel, reply to your confirmation email, use the link in your SMS, or call us 24/7 at (718) 555-0142 (PLACEHOLDER NUMBER, TO BE REPLACED). Full details in our terms of service.

Payment

We accept all major credit and debit cards (Visa, Mastercard, Amex, Discover) and cash. Gratuity is never auto-added — it’s entirely at your discretion. Itemized email receipts are sent after every trip for expense reporting.

Frequently asked questions about booking

How far in advance should I book?

As early as you like — your fare is locked at booking. For peace of mind, book airport departures at least 24 hours ahead. Same-day bookings are welcome whenever vehicles are available; call us for the fastest response.

Do I need to pay in advance?

No. Most bookings are pay-on-completion by card or cash. We only ask for a card to hold group, van, limo, and hourly reservations.

What happens if my flight is delayed?

Nothing bad. We track your flight in real time and your driver adjusts automatically. The 60-minute free waiting period starts at actual landing, not scheduled arrival.

Can I change my booking after confirming?

Yes — changes to time, flight number, passenger count, or vehicle are free up to 4 hours before pickup, subject to availability. Contact us and we’ll update your reservation.

Do you do round trips?

Yes, and booking both legs together is the easiest way to guarantee your return ride. Mention it in the booking notes or call us.

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Ready? [Request your booking now](#) or call (718) 555-0142 — PLACEHOLDER NUMBER, TO BE REPLACED — 24/7. Fixed fare confirmed instantly. See all rates.